8x8

Empowering Business Agility

What is 8x8?

8×8 cloud solutions empower workforces to connect and collaborate by integrating contact centre, voice, video, chat, and embeddable communications. 8×8 is the only ‘full-stack’ vendor with a single integrated UCaaS and CCaaS cloud platform.

8x8 Capbilities

Contact Center
Contact Center
Connection and collaboration are made easy with a complete cloud contact centre solution, including AI-powered workflows.
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Business Phone
Leverage cloud PBX with award-winning voice quality and secure, full-redundant data centres.
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Video Conferencing
HD video and audio, advanced moderation controls, mobile browser support, and end-to-end encryption enable businesses to operate anywhere.
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Team chat
A unified chat experience that integrates with other popular team chat platforms enabling everyone to connect.
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Communication APIs
8×8 Embeddable Communications and APIs enable customers to communicate with a business on their chosen channel.

Why sell 8x8?

Global Reach

Flexible Service Plans

Open Architecture

Trusted by Customers

Quality of Experience

Industry Recognition

Integrations to enable business agility

8x8 voice for Microsoft Teams
Secure and reliable calling
8x8 Team chat for Slack

8x8 Voice for Microsoft
Teams

Direct routing with 8×8 enables Microsoft Teams users to make and receive global calls from the native Teams dialer. Providing high-quality calls with phone numbers in 120+ countries, unlimited calling plans in 47 countries and full PSTN replacement in 48 countries, the solution enables a seamless end-user experience.

In addition, it provides businesses with unlimited global calling to Microsoft Teams, advanced telephony and contact centre analytics from Microsoft Teams, self-service access to 8×8 phone settings, and much more!

8x8 Work and Contact for Salesforce

8×8 has two integrations with Salesforce, 8×8 Work for Salesforce and 8×8 Contact centre for Salesforce.

8×8 Work enables end-users to effortlessly connect with their customers straight through Salesforce without the need to switch apps. You can link calls to accounts and click to dial straight within Salesforce, as well as much more!

8×8 Contact Centre provides an out-of-the-box integration enabling businesses to take the way they serve their customers to the next level. You can match customers to the right agent, arm agents with the correct information and gain better data.

8x8 Team Chat for
Slack

With Universal Team Chat, you can connect a Slack channel with a room in 8×8 Work to enable collaboration between both channels. This solution allows teams to collaborate as a group even if they use different apps or collaborate with consultants and partners outside the organisation.

Sell 8x8 via our Agency Model

Get access to exclusive new revenue streams with ease.

By partnering with 8×8 via our Agency Model, you gain UCaaS & CCaaS capabilities without having to deploy, bill, or support it.

Earn monthly commissions whilst the vendor does all the hard work – what’s not to like!

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