CASCADE Ops Administrator
The Job
We’re recruiting for a CASCADE Ops Administrator who will ensure the smooth running of the CASCADE Platform 24/7. This will include ensuring services are provisioned within SLA as well as providing migration support to new customers and working closely with the development team on new CASCADE features and testing.
You will...
Identify and resolve problems related to existing CASCADE functionality
Assist and support the onboarding of new Partners and customers where required
You are...
You will have experience working on a Customer Service Desk
Proven enthusiasm for giving customers the best customer service experience
intY endorses the principle of equality and will strive to ensure that everyone has a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, and sex or sexual orientation. Employees can be assured of an environment in which their rights, dignity and individual worth are respected, and in particular that they are able to enjoy their employment with intY.
