CASCADE Ops Administrator

The Job

We’re recruiting for a CASCADE Ops Administrator who will ensure the smooth running of the CASCADE Platform 24/7. This will include ensuring services are provisioned within SLA as well as providing migration support to new customers and working closely with the development team on new CASCADE features and testing.

You will...

Process orders for all manual workflow products ordered via CASCADE

Identify and resolve problems related to existing CASCADE functionality

Resolve escalations from other internal intY teams and providing advice and training as required

Assist and support the onboarding of new Partners and customers where required

You are...

You will have experience working on a Customer Service Desk

You will have a proven ability to problem solve

Proven enthusiasm for giving customers the best customer service experience

Very good written and verbal communication skills


Go on, get in touch and send us your CV. We’d love to hear from you.

intY endorses the principle of equality and will strive to ensure that everyone has a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, and sex or sexual orientation. Employees can be assured of an environment in which their rights, dignity and individual worth are respected, and in particular that they are able to enjoy their employment with intY.

Get in touch

Go on, get in touch, we’d love to hear from you!

Get in touch

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