intY News Page

Microsoft announce intY as strategic BPOS Partner - July 12th 2010

Microsoft announced a groundbreaking alliance with intY at the World Partner conference in Washington DC, heralding a new approach to selling their  Business Productivity Online Suite (BPOS). One of only three Hosting partners selected for this worldwide - and the only one in Europe - the agreement further underlines intY's credentials as the UK's leading Software-as-a-Service provider.

intY Managing Director Chris Baldock commented, "This is a tremendous opportunity for intY which will enable us to accelerate our growth even further. In the last 2 years we have increased our base of hosted Microsoft seats faster than any of our UK competitors because we know how to make Cloud Computing work for large organisations. Our track record of supplying Enterprise Cloud solutions to major multinationals and some of the UK's largest ISPs clearly demonstrates we have the capability to make this a successful partnership."

The agreement enables intY to manage the delivery of Microsoft's BPOS products combined with intY's other cloud services and a full range of deployment, migration and project management services.

Read the full Microsoft press release here>>

intY 'Above the Cloud' Newsletter- April 2010

Read the latest edition of intY's quarterly newsletter to find out more about how you can save your business money, and why thousands of businesses are moving to Software as a Service solutions every day. Read the April Newsletter >>

Collaboration aims to drive SaaS market share
Comms Dealer reported on intY's recent Strategic Partner Summit. Click here to view the their site.

SaaS company, intY, is collaborating with Microsoft and a number of independent comms providers to drive market share among enterprise and SME customers in the SaaS space.

The company set out its intentions for growth at the intY Strategic Partner Summit, held on 25 February at Microsoft's Reading head office. The event was attended by key players Daisy Group, Webfusion, KCOM, Thus, Gamma Telecom, Convergence Group and Opal.

Chris Baldock, intY's MD, said: "In working with our strategic distribution partners we are perfectly placed to drive ‘third wave' enterprise-class SaaS solutions into a multi-vendor application delivery model through a tiered channel structure."

Keynote speakers at the event included Microsoft's UK head of software services, Bernie Franckel, who discussed the roadmap for SaaS in the UK, together with the technologies and channel strategies required to maximise the opportunity.

"Today's businesses are looking to secure an increasing range of quality IT services from a single provider of choice," added Baldock. "In response, this initiative represents a major step forward for channel partners who want to deliver a complete range of service to their customers on a simple ‘one touch' deployment, management and billing basis."

SaaS providers must work with the channel

Software delivery as a service requires solid teamwork, notes Chris Baldock on the CRN website. Click here to view the CRN site.

SaaS strategy has an emphasis on proving value in the first 90 days. It is therefore necessary to modify your sales model, commission structures, and compensation plans.

With SaaS, commission is by ongoing customer use and revenue, rather than licence sales. Dealing with renewals and churn is especially relevant and should be built into the wages of sales staff.

The SaaS provider should supply sample commission plans for channel guidance to help resellers offer a deal that suits each customer.

The development of general or customer-specific software that sits on a shared platform requires more up-front resources than packaged software. And it may require solid SaaS-platform-specific skills.

The contract strategy and duration of contracts need to be reviewed together. Mixed contracts with traditional and SaaS elements must be examined, with clear Service Level Agreements (SLAs) including termination and migration conditions.

Security, data privacy, data use and legacy account transition should also be reviewed, and again the SaaS partner can provide the reseller with examples to guide them.

With SaaS, bills are generated dynamically based on the user count and the amount of services used. Remote server diagnosis should also be replaced by system and network monitoring, focusing on the risk of failure – as one outage or crash may affect the entire customer base.

SaaS customers reviewing their SLAs will look to the channel partner for confirmation of how those service levels will be achieved. Channel partners in turn are likely to need the support of their SaaS provider here.

SaaS providers with the right skills and infrastructure should be able to give the sector a rapid start that will increase the number of services and the average spend per customer. Tight integration and simple billing will boost take-up, while clear differentiation between SaaS and software as a product should help generate sales.

intY Drives Opportunities For Channel Partners At SaaS Summit

SaaS provider signals intention to take significant market share in rapidly growing sector

Bristol, 04 March 2010:  Leading SaaS company, intY Ltd is collaborating with Microsoft and a number of major independent internet service providers to drive market share amongst enterprise and SME customers in the SaaS market space.  The company set out its clear intentions for growth at the intY Strategic Partner Summit, held on 25 February at Microsoft’s Reading head office. 

The event, hosted by leading SaaS solutions provider and Microsoft Gold Partner, intY, was attended by major UK Internet Service providers including Daisy Group plc, Webfusion, KCOM, Thus, Gamma Telecom, Convergence Group and Opal.

“As the market expands from its initial focus providing SMEs with single products, in working with our strategic distribution partners we are perfectly placed to drive ‘third wave’ enterprise-class SaaS solutions into a multi-vendor application delivery model through a tiered channel structure,” said intY managing director, Chris Baldock. 

Keynote speakers at the event included Microsoft’s UK head of software services, Bernie Franckel, who discussed the roadmap for SaaS in the UK, together with the technologies and channel strategies required to maximise the opportunity.  In delivering a best practice solution, attendees saw how intY’s security solutions suite combined with Microsoft Email and Collaborations applications provide an integrated management platform, under a single management umbrella.

 “Today’s businesses are looking to secure an increasing range of quality IT services from a single provider of choice,” says Baldock.  “In response, this initiative represents a major step forward for channel partners who want to deliver a complete range of service to their customers on a simple ‘one touch’ deployment, management and billing basis.”   

Mark Herbert, intY’s business development director added: “Internet Service Providers already have the structures in place to operate effectively in Software-as-a Service and have no issues with legacy deployments like conventional VARs.  Adding our cost-effective multi-tier platform within an integrated security wrap-around and rapid deployment model provides clear differentiation for our partners to establish a strong presence in this rapidly-emerging market.”

intY at the Business Cloud Summit 2009

intY were one of a select number of companies taking part in the inaugural Business Cloud Summit at the London Lancaster Hotel in London on December 2009.   

The Summit was attended by over 300 delegates there to learn how Cloud technology will affect the way they deliver IT services to their users. The event also hosted an exhibition and the intY stand was particularly busy, reflecting the keen interest in proven Software-as-a-Service solutions that meet the needs of Enterprise customers.

Chris Baldock, intY Managing Director, spoke in a lively panel discussion that explored the issues surrounding Consulting in the Cloud.

Click here to see transcripts from the discussion on the day and videos of attendees outlining the benefits they got from the event.

WebDefender Enterprise Mobile

October 2009: Selected as Finalist for Internet Product of the Year

intY Ltd was selected as a Finalist in the Internet Product of The Year category of the BCS & Computing UK IT Industry Awards 2009 - Technology Excellence Section.

The awards had a very competitive selection process, with a lot of high-quality entries. Chris Baldock, Managing Director of intY commented,' I am delighted that the innovative technology in Webdefender Mobile was recognised by the judges. We have many exciting developments still to come with this product'.

These awards are a new programme merging the longstanding Computing Awards for Excellence and the BCS IT Industry Awards, to create a platform for the entire UK IT profession to showcase and celebrate best practice, innovation and excellence.

Click here to see the shortlists of all finalists.

WebDefender Mobile works through the mobile 3G Network to give your laptop or 3G enabled mobile phone complete protection wherever you are. Safe browsing for your staff is now within your reach!

Click here for more information on WebDefender Mobile.

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Microsoft Dynamics CRM 4.0
October 6th: intY announced that their extensive range of hosted Microsoft solutions is about to be increased with addition of Microsoft Dynamics CRM 4. Commenting on the news, intY Business Development Director, Mark Herbert said “We’re responding to the requests we’ve have had from our existing customers recently. They already love Exchange and SharePoint and are aware of Dynamics and seen an obvious synergy. However, they don’t want the hassle and up front cost of an in house deployment.” Due for sale in later in Q4 2009, Dynamics CRM systems can revolutionise the way you manage your Customer Service, Sales and Marketing efforts. It provides a single application that allows common customer data to be used to within each area of your business  then used  for maximum benefit. With
To see how Microsoft Dynamics CRM can benefit your organization click here.

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Microsoft Unified Communications
September 2009-Inty announced their strategic goal of implementing a hosted Microsoft Unified Communications Service would be achieved in Q4 2009. The ambitious solution will  enable customers to make their  business communications more efficient  by the use of integrated communications across messaging, voice and video, working a range of  applications and devices in real time. It will allows businesses to reduce travel, and IT operating costs while incorporating the necessary control  and customers need to manage their communications strategy effectively.
The announcement was made against a background of many predictions from market analysts about rising demand for such communications services. Mark Herbert, intY Business Development Director commented “We aim to be the leading SaaS provider to UK business in 2010 so we have to develop and innovate the solutions we can offer our customers. Unified Communications has been talked about within the industry for years, but finally the platforms and SaaS delivery applications are mature enough for us to be able to confidently deliver a robust solution.”
Unified Communications will enable customers to lower costs and quickly enhance the productivity of employees, by enabling better and faster collaboration with colleagues, using a variety of new mechanisms and devices.

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Hosted Exchange 2007 SP1 upgrade
August 2009   The intY infrastructure team completed the deployment of Microsoft Exchange Server 2007 Service Pack 1 (SP1) to further enhance the stability offered by the service. The improvements also add more functionality and help provide a more flexible way of working with intY Hosted Exchange 2007.
Richard Carver, intY Technical Director commented “The implementation of SP1 was a major upgrade for us and was managed as part of our ongoing infrastructure enhancement program. It means our customers now benefit from a number of new features, but I know the most popular will be that users can now access public folders Outlook Web Access (OWA)”.
There are a number of other enhancements with SP1: find out more here: http://www.microsoft.com/exchange/2007/evaluation/featurecomparison.mspx

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 Nonstop Broadband launch
June 2009 intY today launched a breakthrough product in resilient and affordable Internet connectivity: 16Mb Nonstop Broadband  maintains  customer’s Internet connection in the event of an ADSL failure.  No longer are businesses at the mercy of non-resilient broadband lines with inadequate service levels.
With automatic 3G backup, users can continue to access vital applications online. The service is fully integrated into the monitoring and reporting at the intY Support Centre, so as soon as a broadband line fault is detected, a fault report is raised to minimise repair time. When operating on 3G bandwidth, customers can use intY WebDefender to temporarily reduce non-essential web browsing for maximum performance.
Your business need never suffer downtime again!

For more information click here to see our 16Mb Nonstop Broadband web page. 

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