The benefits of an integrated intY
SaaS solution

Moving to an integrated SaaS solution from intY gives significant and quickly achieved resource savings.  It delivers scalable, easy-to-use resources to make sure you can maximise the management advantages of working with a provider that that can give you a unified solution. The key areas of benefit are:

• Using  an integrated suite of SaaS products
• Automatic , one-touch provisioning and deployment tools
• Managed connectivity from one supplier
• Single sign-on portal
• Project management for phasing large deployments
• Trained ITIL based Support teams delivering the Service Levels

SaaS products

intY provide an integrated and effective suite of SaaS services that enable your organisation to manage communications to all users and across all sites. Through class leading applications like Microsoft Hosted Exchange 2007, SharePoint and Dynamics employee productivity can be greatly improved. With intY’s own Email and Web security products built in, your users are able to work online with complete confidence.

One touch provisioning

intY Active Directory Synchronisation automates adding users and routine change management, leaving your skilled staff free for other tasks. Although SaaS services reduce IT overheads on one level, these savings can be lost if repetitive administration tasks then have to performed across many services.
intY’s Active Directory Synchronisation (AD Sync)  automatically replicates user details from your organisation’s Active Directory into the intY SaaS infrastructure where they can be applied to many services. Admin staff can continue to use a familiar interface and don’t need access or training on new services. The net result is your new users become productive faster:

• Rapid provisioning of services
• One touch administration
• Minimal training requirement for reduced ownership costs
• Eliminate repetitive tasks for your IT department 
• Enhance security
• Input data once: reduces human errors

Managed Connectivity

A unified, managed network goes hand-in-hand with SaaS products, because reliable Internet connectivity becomes even more crucial. It scales the efficiency with which users can be supported across a large and widespread organisation.
intY is able to specify and provide a scalable network to suit the connectivity needs of your business. From resilient NonStop broadband links to high speed dedicated leased lines with site to site VPNs, we can build and maintain a complete managed network.  We have a wealth of experience in managing major implementations for multinational Enterprise customers, supporting thousands of online SaaS users across many sites.

Single Sign on Portal

The portal is our flagship integrated management product.  By aggregating the management access to all our Enterprise SaaS services in one place, you can log-in once and get to any system quickly.  This reduces password fatigue for technical personnel that normally have to deal with many logins and saves time spent re-entering authentication for the same identity.
It puts you in control with a centralised management facility to all your key SaaS resources. The Hosted Exchange sections provide a simple interface for routine administration of Exchange server tasks.

Project management

Changing key applications like Email to a SaaS platform can be disruptive to an organisation if the process is not managed properly. Enterprise businesses with high user numbers and many sites will only consider such a transition, if the risks are mitigated and managed properly. Which is why intY deployment staff are PRINCE 2 trained; it enables them to apply formal project management methodology to major implementations. We also assign a dedicated project to coordinate rollout activities with customer IT staff. 
intY has commissioned multiple Enterprise SaaS deployments so we  bring a wealth of invaluable experience to any hosted service implementation.

ITIL based support

Support for intY services is delivered via a 3 level Customer Support Desk which is available 24 x 7 x 365 and has rigorously implemented escalation procedures to ensure we achieve our designated Service Levels. All our senior engineers have advanced Microsoft and network security training and our procedures and policies are based on ITIL problem management techniques.
Our operations have been independently accredited to ISO 27001, which is information system designed to bring management control to Information Security procedures and policies. It provides a cohesive structure which ensures a wide ranging and systematic approach is taken to planning information security controls within an organisation.