intY | Cloud Computing | Exo Server Support

Please find below frequently asked Exo Secure Appliance queries:

1. How do I delete my mail queue?

Go to the intY Admin screen, log in as an admin user, select <System Usage>, select <View> and Modify Mail Queues, select either incoming or outgoing queue, choose email you want to discard by clicking the radial button under the D option.

2. Email Forwarding

Go to the intY Admin screen, log in as an admin user, select <Users>, <User Manager>, highlight user then select <Properties>, select <Mailbox Destination> tab, and either forward email to local user or external user.

3. How do I install the intY Connection Manager?

Go to <Start> button in Windows on the Windows machine you wish to install the Connection Manager on. Select <Run>, type , a Windows file share window appears, select the <Software> folder, then PC/CONNECTION-MANAGER, then double click on <Setup>.

4. How can I add an alias address to a user on the Exoserver?

You add the new alias to the user on the intY admin menu under <User manager> – select the user and click <Properties> and in the tab called <Mail aliases> add the new alias.

5. I have no internet connection on the Exoserver, how do I re-connect?

Logon to the intY Exoserver admin screen, select <Network Diagnostics>, then <Current Network Status>, click <Restart networking> , and then connect to the internet.

If the above FAQs do not answer your query then please log your issue with our Technical Suppport Team via the following webpage: http://www.inty.com/support/contact.html